Custom Coffee Machine Service & Maintenance Packages

Tailored service solutions for all commercial coffee machines. Creating bespoke maintenance packages across London and the UK with flexible support designed around your business needs.

We specialise in custom commercial coffee machine service solutions across the UK, with certified engineers available Nationwide. Whether you’re operating a traditional espresso machine, bean-to-cup system, or specialty brewing equipment, our custom packages are built specifically for your operation, covering everything from warranty-safe servicing to part replacement and tailored annual support.

What’s Included in Our Custom Coffee Machine Service Service Packages

Our engineers are fully trained and follow official protocols, so wherever you are, you will get the same level of professional support.
Your custom package is designed around your specific requirements and may include:

Internal inspection, descale, boiler inspection 

Grinder and brewer calibration

Software updates and error log review

Parts replaced where applicable

Service record provided for warranty compliance

Emergency call out support (if included)

Need support with coffee machine parts, or want to reduce your long-term servicing costs?
Our team can help you stay ahead of breakdowns and budget smarter with proactive maintenance.

Custom Service Package Pricing

From £350/year

Pricing is completely customized based on your specific machine model, usage level, business requirements, and preferred service frequency. Whether you need a single machine custom maintenance solution, multi-location bespoke service plan, or a completely unique package for your business, we’ll design the perfect solution.

Why Choose Coffee Lady
for Custom Service Package?

Engineers trained in your companies coffee systems

Rapid response inLondon and across the UK

No contracts, just simple, honest packages

Help with warranties, spare parts, and documentation

Trusted by 500+ businesses from offices to cafés

How Our Service Works

Step
01

Choose your Custom Coffee Machine service package

Step
02

Confirm model and price – arrange payment-P/o.

Step
03

Engineer arrives for on-site service

Step
04

Machine serviced, checked and tested

Step
05

You receive a report and a reminder of next servicing schedule

Leading Brands We Work With

Frequently
Asked Questions

Still have questions? We’ve got answers.

Yes, our engineers are fully trained in coffee machine systems and follow official protocols to ensure consistent, professional service wherever you are located.

We provide rapid response across London and the UK with engineers available nationwide to minimize downtime for your business.

We recommend servicing your machine at least once a year to maintain performance, protect warranty coverage, and prevent breakdowns. High-usage environments (like cafés) may benefit from quarterly check-ups.

No, we offer completely flexible packages with no rigid contracts. Our custom solutions are designed around your business needs, not binding agreements.

Our custom solutions are designed specifically around your business needs, including bespoke maintenance schedules, flexible visit frequencies, and tailored support based on your usage patterns.